SailPoint Managed Services

SailPoint Managed Services

Enjoy the Power-packed Performance, Leave SailPoint Support to Us!

Avancer SailPoint Managed Services have a plethora of solutions for organizations opting for SailPoint solutions. Being SailPoint partners, we ensure to offer you the best crafted packages that meet your business needs in terms of identity management, performance acceleration, audit compliance, and lot more! Be it managing your SailPoint system alone or supporting SailPoint integration with Epic, AD, or any other HR system. Our SailPoint experts are capable of offering matchless services across the variety of SailPoint solutions delivered to our customers.

Our team ensures to provide round the clock monitoring, and IT security support for both on-prem, hybrid, and over the cloud solutions for SailPoint. Both SailPoint IdentityIQ and IdentityNow services are supported by Avancer. With the right Managed SailPoint Service, customers no longer need to stress over achieving regulatory compliance for HIPAA, GDPR, SOX, GLB, FISMA, FOIA, etc. Avancer being a managed service provider for SailPoint seamlessly delivers innovative solutions in identity provisioning, governance, access and password management.

Under our managed services for SailPoint, we offer post implementation support in two variants. One involves expert support service in hourly packages, whereas the other one is managed in a monthly plan for – L1 and L2 support. As we are SailPoint partners and have in-house SailPoint professionals, we provide L3 support if need there be.

Package 1:
Support Expert Service for specific number of hours. Both SailPoint IdentityIQ and SailPoint IdentityNow post roll out support comes under this package. If you feel that SailPoint support is needed once in a while but you need to run it smoothly that way, then this hourly bundle can help you in that. Whenever you face any issue, our SailPoint experts are just a call away. As you keep taking support those hours get deducted from the bundle you have purchased.

Package 2:
In this setup, customers are charged on a monthly basis. And if any support is required from us, our SailPoint professionals will take care of it right away. Avancer SailPoint solutions focus on offering governance-based IAM software that render password management, compliance, provisioning, etc. with our SailPoint Managed IAM services reaping the desired business benefits becomes lot easier.

Avancer SailPoint managed IAM solutions enable organizations to efficiently and securely offer access control to users for managing applications and data lying over the cloud, data centres, and mobile devices as well from any device. Moreover, managed services for SailPoint involve support and application monitoring, enhancement and remote administration services. Cost effective solutions are offered to ensure low risk and cost avoidance. Incident management, round the clock support, system and application task monitoring, enhancement and configuration documentation, patch management, ongoing maintenance, service desk support, periodic reporting, etc. are part of the packages.